Website Privacy Policy

Magnum GSI Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website (https://magnumgsi.com), in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

This policy covers this website only. If you order a report through our GeoScreen platform at geoscreen.uk, that service has its own privacy policy covering the data you submit and the providers used to generate your report: geoscreen.uk/privacy.

Who We Are

Magnum GSI Ltd provides geotechnical and site investigation services across the UK. We are the data controller for the personal data collected through this website.

Company details:
Magnum GSI Ltd, registered in England and Wales, company number 12982890
Registered office: Braeside, Eastgate, Bishop Auckland, County Durham, DL13 2HP
ICO registration number: ZB617254

Contact Details:
Email: Enquiries@magnumgsi.com

If you have any questions about this policy or your rights under data protection law, please contact our data protection contact, Tristan Morgan, at: Enquiries@magnumgsi.com

What Personal Data We Collect

We may collect and process the following types of personal data when you visit our website or contact us:

• Name and contact details (e.g., email address, phone number)
• IP address and browsing behaviour, where analytics or similar cookies are enabled and you have consented to them
• Enquiry details if you complete a contact form
• Any other information you voluntarily provide

We do not collect special category data through this website, and we do not knowingly collect personal data from anyone under 18.

How We Collect Your Data

We collect data in the following ways:

• Directly from you (e.g., when you complete a contact form or email us)
• Automatically via cookies and, where enabled and consented to, analytics tools when you browse our site

Why We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries
• To improve our website and understand user behaviour
• To maintain the security and integrity of our services
• To comply with legal obligations

We rely on the following legal bases under the UK GDPR:

• Consent (e.g. for non-essential cookies)
• Legitimate interests (e.g. website functionality and communications)
• Legal obligation (e.g. record-keeping)

Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience and analyse website performance. Non-essential cookies are only set where you have given consent.

You can read our full Cookie Policy here.

You can manage your cookie preferences when you first visit our website or by adjusting your browser settings.

How We Store and Protect Your Data

We store your data securely using appropriate technical and organisational measures. These include:

• Secure hosting environments
• Access controls and password protection
• Regular data reviews and security updates

Magnum GSI Ltd holds Cyber Essentials certification for the whole organisation.

We do not keep your data longer than necessary. Enquiry correspondence and contact form submissions are normally retained for up to 24 months from our last contact with you, unless we need to keep them longer to meet a legal or contractual obligation.

Sharing Your Data

We do not sell your data. We may share your data with:

• IT and website support providers under contract
• Legal or regulatory bodies where required

All third parties are contractually required to handle your data securely and only for the intended purposes.

International Transfers

Our website and email are operated from within the UK and the European Economic Area. Where an analytics or website service provider processes data outside the UK, that transfer is covered by appropriate safeguards, such as the UK Addendum to the EU Standard Contractual Clauses or an adequacy decision. You can request further information about these safeguards using the contact details in this policy.

Your Rights

Under the UK GDPR, you have the following rights:

• To access your personal data
• To correct inaccurate data
• To request deletion of your data (“right to be forgotten”)
• To restrict or object to processing
• To data portability
• To withdraw consent (where applicable)

To exercise these rights, email us at Enquiries@magnumgsi.com. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this policy from time to time to reflect changes in the law or our practices. The latest version will always be available on our website, with the effective date shown at the top.

Contact Us

For any questions about this policy or your personal data, please contact:

Magnum GSI Ltd
Email: Enquiries@magnumgsi.com
Registered office: Braeside, Eastgate, Bishop Auckland, County Durham, DL13 2HP
Company No. 12982890  |  ICO: ZB617254